Performance Portal
Affected Services: Performance Portal
Start Date and Time: January 08 2025, 18:00 CET
Expected Duration: 1h 30m
Planned End Date and Time: January 08 2025, 19:30 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Performance Portal
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Please be aware that today, 15/11/2024, at the end of the day, Performance Portal 2.1 will no longer be available.
Therefore, for customers to continue enjoying the enhanced features and improved performance of the Performance Portal, they will automatically be migrated to Performance Portal 3.
Planned Maintenance Affecting Service(s): {{ IncidentUpdate.ComponentsByName }}
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Performance Portal
We are currently experiencing degraded performance on the Performance Portal Product. Harsh acceleration and deceleration values seem to be too low.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s): Performance Portal
The issue has been identified and a fix is being implemented
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Performance Portal
A fix is still being implemented.
For Performance Portal 3.0 this should be okay later today, please follow this page for the next update.
For Performance Portal 2.0 we expect the right data to be available tomorrow.
We apologise for any inconvenience this may cause.
The acceleration and deceleration scores have been rectified on Performance Portal 3.0.
It takes more time for this to reflect in Performance Portal 2.0, we will provide an update tomorrow.
In the meantime you can keep using Performance Portal 3.0 without issue.
Service Interruption Affecting Service(s):
Performance Portal
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Affected Services: FleetHours Web, AbsencePlanner, Performance Portal, Solid
Start Date and Time: September 25 2024, 19:00 CEST
Expected Duration: 1h
Planned End Date and Time: September 25 2024, 20:00 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): FleetHours Web, AbsencePlanner, Performance Portal, Solid
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Performance Portal
Yesterday's data failed to load. Up to date information will be delayed.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s): Performance Portal
The issue has been identified and a fix is being implemented
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Performance Portal
Outages are experienced on multiple Windows machines globally, caused by a third party supplier. A solution to the issue is currently being rolled out.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s):
Performance Portal
Our team has determined that the previously reported issue is now fully resolved.
As mentioned, recent data is delayed and still loading. We expect the data load to finish around 16:00 CEST.
Thank you for your patience during this incident.
Affected Services: Performance Portal
Start Date and Time: June 14 2024, 07:00 CEST
Expected Duration: 30m
Planned End Date and Time: June 14 2024, 07:30 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Performance Portal
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Performance Portal
Start Date and Time: June 12 2024, 07:00 CEST
Expected Duration: 30m
Planned End Date and Time: June 12 2024, 07:30 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Completed
Affected Services: Performance Portal
Start Date and Time: February 13 2024, 18:00 CET
Expected Duration: 30m
Planned End Date and Time: February 13 2024, 18:30 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Performance Portal
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Performance Portal
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
We are continuing to investigate this issue.
Service Interruption Affecting Service(s):
Performance Portal
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Performance Portal
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.