All Systems Operational

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Hello,

Welcome to our status page, where you can get real-time information on the performance of our services.

We are committed to providing you with transparent and regular updates regarding incidents, planned maintenance, and the overall health of our systems.

For more information about how we handle your data and respect your privacy, please check out our privacy disclaimer https://www.trimbletl.com/statuspage-disclaimer/

Thank you for your trust.

Uptime over the past 90 days. View historical uptime.
AbsencePlanner Operational
90 days ago
100.0 % uptime
Today
Carbox / Taxbox Operational
90 days ago
100.0 % uptime
Today
Customer HUB Operational
90 days ago
99.97 % uptime
Today
Document Management System Operational
90 days ago
99.98 % uptime
Today
FleetClient Operational
90 days ago
100.0 % uptime
Today
XPS camscanner Operational
FleetCockpit Operational
90 days ago
99.98 % uptime
Today
FleetCockpit+ Operational
90 days ago
99.98 % uptime
Today
FleetHours (SaaS) Operational
90 days ago
99.99 % uptime
Today
FleetHours (SaaS/AWS) Operational
90 days ago
100.0 % uptime
Today
FleetHours Web Operational
90 days ago
99.99 % uptime
Today
Fleetworks Operational
90 days ago
99.98 % uptime
Today
Trace Processing Operational
90 days ago
99.96 % uptime
Today
SOAP Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.98 % uptime
Today
FleetWorks web application Operational
90 days ago
99.98 % uptime
Today
MyTTL / WorkFlow Operational
90 days ago
100.0 % uptime
Today
Performance Portal Operational
90 days ago
99.98 % uptime
Today
Solid Operational
90 days ago
100.0 % uptime
Today
Support Availability Operational
90 days ago
100.0 % uptime
Today
Video Intelligence Operational
90 days ago
99.65 % uptime
Today
Managed Driver Experience Operational
90 days ago
100.0 % uptime
Today
Shared infrastructure Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
99.96 % uptime
Today
Platform Science ID Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2026
Planned Maintenance: Solid
Completed - The scheduled maintenance has been completed.
Jul 16, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 16, 15:30 CEST
Jul 15, 2026

No incidents reported.

Jul 14, 2026
Planned Maintenance: Fleetworks on Trailer messages
Completed - The scheduled maintenance has been completed.
Jul 14, 15:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 14:00 CEST
Scheduled - Please be notified of the following Planned Maintenance of the following Service(s):

Affected Services: Fleetworks Trace Processing
Start Date and Time: Tuesday, July 14th, 2026 at 14:00
Expected Duration: 1Hour and 30 minutes
Planned End Date and Time: Tuesday, July 14th, 2026 at 15:30

Expect a delay in Trailer message processing during this maintenance window.

We apologize for any inconvenience this may cause.
Jul 14, 12:25 CEST
Investigating service disruption
Resolved - Services are now operating normally, and we will continue to monitor to ensure stability.
We remain actively engaged to ensure system stability is maintained.
Jul 14, 14:46 CEST
Monitoring - A fix has been successfully implemented, and the Customer Hub, along with all associated applications are now fully accessible again.

Our team is continuing to closely monitor system health and performance to ensure ongoing stability.

Thank you again for your patience.
Jul 14, 12:16 CEST
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:07 CEST
Update - We are continuing to work on a fix for this issue.
Jul 14, 12:01 CEST
Identified - The issue has been identified on our side, and a fix is being implemented.

We apologize for any inconvenience this may cause.
Jul 14, 12:01 CEST
Investigating - We’re currently experiencing a service disruption on the customer hub and all applications.

Our team is working to identify the root cause and implement a solution.

Users may be experiencing:

Slow loading times or intermittent error messages.

Difficulty logging in to their accounts.

Delays in accessing the Customer Hub and applications.

We're working hard to fix the issue and will update you here as soon as we have more information.

Thank you for your patience.
Jul 14, 11:40 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Planned Maintenance: Solid
Completed - The scheduled maintenance has been completed.
Jul 9, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 19:00 CEST
Scheduled - Please be notified of the following Planned Maintenance of the following Service(s):

Affected Services: Solid
Start Date and Time: Thursday, July 9th, 2026 at 19:00
Expected Duration: 1 Hour
Planned End Date and Time: Thursday, July 9th, 2026 at 20:00

We apologize for any inconvenience this may cause.
Jul 9, 14:37 CEST
Planned Maintenance: AbsencePlanner
Completed - The scheduled maintenance has been completed.
Jul 9, 18:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 18:00 CEST
Scheduled - Please be notified of the following Planned Maintenance of the following Service(s):

Affected Services: AbsencePlanner
Start Date and Time: Thursday, July 9th, 2026 at 18:00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, July 9th, 2026 at 18:30

We apologize for any inconvenience this may cause.
Jul 9, 09:32 CEST
Planned Maintenance: FleetCockpit+
Completed - The scheduled maintenance has been completed.
Jul 9, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: FleetCockpit+
Start Date and Time: Thursday, July 9th 2026, at 06:00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, July 9th 2026, at 06:30

We apologize for any inconvenience this may cause.
Jul 7, 12:17 CEST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Planned Maintenance: AbsencePlanner
Completed - The scheduled maintenance has been completed.
Jul 3, 18:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 18:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 3, 16:20 CEST
Customer portal temporarily unavailable
Resolved - This incident has been resolved.
Jul 3, 14:07 CEST
Investigating - The customer portal of our ticketing system is temporarily unavailable due to maintenance on our systems. In the meantime, tickets can be created and followed up by email or by phone via our service desk. We are working to restore access as soon as possible and will post updates on this page. We apologize for the inconvenience.
Jul 2, 12:23 CEST
DVR Toolkit (VI Legacy), Device Pairing Issue
Resolved - This incident has been resolved.
Jul 3, 13:04 CEST
Investigating - We are currently investigating an issue with the DVR Toolkit (VI Legacy) that is preventing device pairing. Customers may be unable to pair devices at this time.

Our team is actively investigating the root cause and will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Jul 3, 12:14 CEST
Jul 2, 2026
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