Investigating: Devices Incorrectly Displayed as Offline in Fleetworks and FleetCockpit

Incident Report for Platform Science Europe

Resolved

All services are now operating normally. We have verified full stability, but will continue monitoring closely.
Posted Oct 01, 2026 - 14:00 CEST

Monitoring

A fix has been applied. Device status updates are recovering, and we are closely monitoring the results to confirm complete resolution.
Posted Oct 01, 2026 - 11:49 CEST

Identified

The issue has been identified from our side and a fix is being implemented

We apologize for any inconvenience this may cause.
Posted Oct 01, 2026 - 10:47 CEST

Investigating

We are currently investigating an issue where some devices are incorrectly displayed as offline in Fleetworks and FleetCockpit , despite being online and operational.

Our engineering team is actively working to resolve this display delay.
Further updates will be provided as soon as more information is available.

Thank you for your patience.
Posted Oct 01, 2026 - 08:49 CEST
This incident affected: Fleetworks (FleetWorks web application) and FleetCockpit.