Trace Processing
Affected Services: Fleetworks, FleetCockpit
Start Date and Time: April 13 2025, 07:00 CEST
Expected Duration: 2h
Planned End Date and Time: April 13 2025, 09:00 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Fleetworks, FleetCockpit, Performance Portal, FleetCockpit+
Start Date and Time: March 25 2025, 18:30 CET
Expected Duration: 1h
Planned End Date and Time: March 25 2025, 19:30 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Performance Portal, FleetCockpit+
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.
Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.
During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.
Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499
Thank you for your patience and support.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Customer HUB, MyTTL / WorkFlow, FleetCockpit+
Start Date and Time: February 06 2025, 21:00 CET
Expected Duration: 30m
Planned End Date and Time: February 06 2025, 21:30 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Customer HUB, MyTTL / WorkFlow, FleetCockpit+
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Fleetworks, FleetCockpit, FleetHours Web, AbsencePlanner, Performance Portal, Solid, MyTTL / WorkFlow, FleetCockpit+
There is an issue with logging in to the system, only new sessions are affected.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
We have resolved the issue.
Service Interruption Affecting Service(s):
Fleetworks, FleetCockpit, FleetHours Web, AbsencePlanner, Performance Portal, Solid, MyTTL / WorkFlow, FleetCockpit+
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
DNS caches may need to be refreshed.
Our team is investigating an issue on the following service(s): Trailer4U
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
The issue has been identified and the mobile network provider is working on a fix.
Our provider is actively working on recovery actions, unfortunately it may take up to two more days.
We will keep you informed when things change.
We see that most devices have recovered, a small remainder of devices may take longer to recover but they are also recovering.
Service Interruption Affecting Service(s):
Trace Processing
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Affected Services: FleetWorks
Start Date and Time: 2025-01-29T21:00:00Z
Expected Duration: 100 minutes
Planned End Date and Time: 2025-01-29T22:00:00Z
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: FleetWorks
Start Date and Time: 2025-01-26T07:00:00Z
Expected Duration: 120h
Planned End Date and Time: 2025-01-26T09:00:00Z
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetCockpit+
Start Date and Time: November 17 2024, 07:00 CET
Expected Maintenance Window Duration: 4h
Planned End Date and Time: November 17 2024, 11:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Service Interruption Affecting Service(s):
Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetCockpit+
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Affected Services: Trace Processing
Start Date and Time: October 02 2024, 21:15 CEST
Expected Duration: 1h
Planned End Date and Time: October 02 2024, 22:15 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Trace Processing
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.