Transport & Logistics Service Interruption on Trailer4U Service

Incident

February 07 2025, 15:02 CET

Status: closed

Start: January 30 2025, 12:00 CET

End: February 07 2025, 15:02 CET

Duration: 8 days 3 hours 2 minutes

Affected Components:

Fleetworks Trace Processing

Update

January 30 2025, 12:00 CET

Our team is investigating an issue on the following service(s): Trailer4U

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Update

January 31 2025, 13:09 CET

The issue has been identified and the mobile network provider is working on a fix.

Update

February 04 2025, 12:18 CET

Our provider is actively working on recovery actions, unfortunately it may take up to two more days.

We will keep you informed when things change.

Update

February 06 2025, 13:02 CET

We see that most devices have recovered, a small remainder of devices may take longer to recover but they are also recovering.

Resolved

February 07 2025, 15:02 CET

Service Interruption Affecting Service(s):

Trace Processing

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.