Reporting
Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.
Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.
During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.
Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499
Thank you for your patience and support.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Reporting
Reporting App menus are not loading on Performance Portal.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
Reporting
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Affected Services: Fleetworks, FleetCockpit, FleetCockpit Mobile, Reporting, FleetCockpit+
Start Date and Time: March 10 2024, 07:00 CET
Expected Duration: 2h
Planned End Date and Time: March 10 2024, 09:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, FleetCockpit Mobile, Reporting, FleetCockpit+
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Fleetworks, Reporting
Start Date and Time: February 06 2024, 21:00 CET
Expected Duration: 1h
Planned End Date and Time: February 06 2024, 22:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, Reporting
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Fleetworks, FleetCockpit, FleetCockpit Mobile, Reporting
Start Date and Time: January 28 2024, 07:00 CET
Expected Duration: 2h
Planned End Date and Time: January 28 2024, 09:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, FleetCockpit Mobile, Reporting
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: FleetCockpit, Fleetworks, Reporting
Start Date and Time: November 26 2023, 07:00 CET
Expected Duration: 2h
Planned End Date and Time: November 26 2023, 09:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): FleetCockpit, Fleetworks, Reporting
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: FleetCockpit, FleetCockpit Mobile, FleetCockpit+, Reporting, Trace Processing
Start Date and Time: November 17 2023, 09:05 CET
Expected Duration: 5m
Planned End Date and Time: November 17 2023, 09:10 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): FleetCockpit, FleetCockpit Mobile, FleetCockpit+, Reporting, Trace Processing
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Dear Customer,
Planned Maintenance Affecting Service(s): FleetCockpit, Fleetcockpit Mobile, Fleetworks, Reporting
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.