Carbox / Taxbox
Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.
Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.
During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.
Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499
Thank you for your patience and support.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Carbox / Taxbox
Start Date and Time: November 28 2024, 13:00 CET
Expected Duration: 30m
Planned End Date and Time: November 28 2024, 13:30 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Carbox / Taxbox
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Affected Services: Carbox / Taxbox
Start Date and Time: September 11 2024, 21:00 CEST
Expected Duration: 1h
Planned End Date and Time: September 11 2024, 22:00 CEST
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Carbox / Taxbox
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is investigating an issue on the following service(s):
Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
Addresses are currently not resolved in multiple of our services.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
The issue has been identified and a fix is being implemented
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
Additionally the map may be intermittently unavailable or loading slow for the mentioned services.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
Outages are experienced on multiple Windows machines globally, caused by a third party supplier. A solution to the issue is currently being rolled out.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
A fix is still being implemented
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
A Fix has been implemented and we are monitoring the results.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s):
Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Affected Services: Carbox / Taxbox
Start Date and Time: January 25 2024, 21:00 CET
Expected Duration: 1h
Planned End Date and Time: January 25 2024, 22:00 CET
We apologise for any inconvenience this may cause. Please contact support if you have further questions.
Planned Maintenance Affecting Service(s): Carbox / Taxbox
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.