Carbox / Taxbox

FleetClient FleetClient AbsencePlanner FleetCockpit FleetCockpit Mobile FleetCockpit+ Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web FleetHours (SaaS/AWS) FleetHours (SaaS) Customer HUB Reporting Solid Document Management System Support Availability Trace Processing SOAP Integration
 
February 08 2025, 10:00 CET

Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.

Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.

During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.

Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499

Thank you for your patience and support.

 
February 10 2025, 10:00 CET

Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

 
November 28 2024, 13:00 CET
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Carbox / Taxbox
Start Date and Time: November 28 2024, 13:00 CET
Expected Duration: 30m
Planned End Date and Time: November 28 2024, 13:30 CET

You may need to re-login during or after this maintenance.

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
 
November 28 2024, 13:30 CET

Planned Maintenance Affecting Service(s): Carbox / Taxbox

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

 
September 11 2024, 21:00 CEST
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Carbox / Taxbox
Start Date and Time: September 11 2024, 21:00 CEST
Expected Duration: 1h
Planned End Date and Time: September 11 2024, 22:00 CEST

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
 
September 11 2024, 22:00 CEST

Planned Maintenance Affecting Service(s): Carbox / Taxbox

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

FleetCockpit FleetCockpit Mobile FleetCockpit+ Fleetworks Carbox / Taxbox Trace Processing SOAP Integration
 
July 19 2024, 08:00 CEST

Our team is investigating an issue on the following service(s):

Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+


Addresses are currently not resolved in multiple of our services.


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
July 19 2024, 08:25 CEST

Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+

The issue has been identified and a fix is being implemented

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

 
July 19 2024, 09:11 CEST

Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+

Additionally the map may be intermittently unavailable or loading slow for the mentioned services.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

 
July 19 2024, 09:30 CEST

Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+

Outages are experienced on multiple Windows machines globally, caused by a third party supplier. A solution to the issue is currently being rolled out.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

 
July 19 2024, 10:30 CEST

Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+

A fix is still being implemented

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

 
July 19 2024, 11:45 CEST

Service Interruption Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+

A Fix has been implemented and we are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

 
July 19 2024, 12:30 CEST

Service Interruption Affecting Service(s):

Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetCockpit+


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

 
January 25 2024, 21:00 CET
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Carbox / Taxbox
Start Date and Time: January 25 2024, 21:00 CET
Expected Duration: 1h
Planned End Date and Time: January 25 2024, 22:00 CET

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
 
January 25 2024, 22:00 CET

Planned Maintenance Affecting Service(s): Carbox / Taxbox

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
June 04 2023, 07:05 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
June 04 2023, 07:25 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 23 2023, 07:08 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 23 2023, 07:25 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 18 2023, 16:28 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 18 2023, 16:39 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 02 2023, 09:54 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 02 2023, 10:36 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 02 2023, 08:28 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 02 2023, 08:30 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.