Transport & Logistics Service Interruption on AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid Service(s)

Incident
April 23 2023, 07:25 CEST

Transport & Logistics Service Interruption on AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid Service(s)

Status: closed
Start: April 23 2023, 07:08 CEST
End: April 23 2023, 07:25 CEST
Duration: 16 minutes
Affected Components:
AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
Update

April 23 2023, 07:08 CEST

April 23 2023, 07:08 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

April 23 2023, 07:25 CEST

April 23 2023, 07:25 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.