We are currently experiencing a service disruption affecting our provider connections in certain regions. Our team is investigating the issue and working diligently to resolve it as quickly as possible. We will provide updates as more information becomes available.
Traces are getting processed - online status can still be affected.
Online status seems recovered, we are monitoring.
Service Interruption Affecting Service(s):
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is investigating an issue on the following service(s):
FleetCockpit
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
FleetCockpit
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is investigating an issue on the following service(s):
FleetCockpit
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
FleetCockpit
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is investigating an issue on the following service(s):
Fleetworks, FleetCockpit, FleetHours Web, AbsencePlanner, Performance Portal, Solid, MyTTL / WorkFlow, FleetCockpit+
There is an issue with logging in to the system, only new sessions are affected.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
We have resolved the issue.
Service Interruption Affecting Service(s):
Fleetworks, FleetCockpit, FleetHours Web, AbsencePlanner, Performance Portal, Solid, MyTTL / WorkFlow, FleetCockpit+
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
DNS caches may need to be refreshed.
Our team is investigating an issue on the following service(s): Trailer4U
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
The issue has been identified and the mobile network provider is working on a fix.
Our provider is actively working on recovery actions, unfortunately it may take up to two more days.
We will keep you informed when things change.
We see that most devices have recovered, a small remainder of devices may take longer to recover but they are also recovering.
Service Interruption Affecting Service(s):
Trace Processing
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is investigating an issue on the following service(s):
FleetCockpit
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
FleetCockpit
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is investigating an issue on the following service(s):
Performance Portal
We are currently experiencing degraded performance on the Performance Portal Product. Harsh acceleration and deceleration values seem to be too low.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s): Performance Portal
The issue has been identified and a fix is being implemented
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Performance Portal
A fix is still being implemented.
For Performance Portal 3.0 this should be okay later today, please follow this page for the next update.
For Performance Portal 2.0 we expect the right data to be available tomorrow.
We apologise for any inconvenience this may cause.
The acceleration and deceleration scores have been rectified on Performance Portal 3.0.
It takes more time for this to reflect in Performance Portal 2.0, we will provide an update tomorrow.
In the meantime you can keep using Performance Portal 3.0 without issue.
Service Interruption Affecting Service(s):
Performance Portal
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Our team is impacted on the following service(s):
Support Availability
German language is currently not available. Please as an alternative choose English in the phone menu.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
Support Availability
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Between 10:00 and 11:00, there will be reduced availability for our Support department.
We apologize for any inconvenience this may cause.
We will take up your inquiries as soon as possible.
Our team is investigating an issue on the following service(s):
Fleetworks
Performance seems to be degraded, we are looking in to it.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
Fleetworks
We are continuing to work on a fix.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s): Fleetworks
A Fix has been implemented and we are monitoring the results.
We apologise for any inconvenience this may cause.
Please contact support if you have further questions.
Service Interruption Affecting Service(s):
Fleetworks
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.