Transport & Logistics Service Interruption on Video Intelligence Service(s)

Incident
June 12 2025, 15:16 CEST

Transport & Logistics Service Interruption on Video Intelligence Service(s)

Status: closed
Start: June 12 2025, 08:07 CEST
End: June 12 2025, 15:16 CEST
Duration: 7 hours 9 minutes
Affected Components:
Video Intelligence
Update

June 12 2025, 08:07 CEST

June 12 2025, 08:07 CEST

Our team is investigating an issue on the following service(s):

Video Intelligence

We're currently experiencing a problem with our video processing system. This means that new videos are not being processed at this time. We're working hard to fix the issue and will update you as soon as we have more information. Thank you for your patience.

Update

June 12 2025, 12:34 CEST

June 12 2025, 12:34 CEST

Service Interruption Affecting Service(s): Video Intelligence

A Fix has been implemented and we are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

Resolved

June 12 2025, 15:16 CEST

June 12 2025, 15:16 CEST

Service Interruption Affecting Service(s):

Video Intelligence


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.