Customer HUB

FleetClient FleetClient AbsencePlanner FleetCockpit FleetCockpit Mobile FleetCockpit+ Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web FleetHours (SaaS/AWS) FleetHours (SaaS) Customer HUB Reporting Solid Document Management System Support Availability Trace Processing SOAP Integration
 
February 08 2025, 10:00 CET

Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.

Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.

During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.

Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499

Thank you for your patience and support.

 
February 10 2025, 10:00 CET

Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

AbsencePlanner FleetCockpit FleetCockpit Mobile FleetCockpit+ Fleetworks Performance Portal MyTTL / WorkFlow FleetHours Web Customer HUB Solid Trace Processing SOAP Integration
 
February 06 2025, 21:00 CET
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Customer HUB, MyTTL / WorkFlow, FleetCockpit+
Start Date and Time: February 06 2025, 21:00 CET
Expected Duration: 30m
Planned End Date and Time: February 06 2025, 21:30 CET

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
 
February 06 2025, 21:30 CET

Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Customer HUB, MyTTL / WorkFlow, FleetCockpit+

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
June 04 2023, 07:05 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
June 04 2023, 07:25 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 23 2023, 07:08 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 23 2023, 07:25 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 18 2023, 16:28 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 18 2023, 16:39 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 02 2023, 09:54 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 02 2023, 10:36 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
April 02 2023, 08:28 CEST

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
April 02 2023, 08:30 CEST

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
March 02 2023, 19:06 CET

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
March 02 2023, 19:15 CET

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
February 09 2023, 15:40 CET

Dear Customer,


Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 
February 09 2023, 16:09 CET

Dear Customer,


Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration
 
January 19 2023, 19:00 CET
Dear Customer,

Please be notified about the following planned outage of the following Transport & Logistics Service(s):

Affected Services: AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid
Start Date and Time: January 19 2023, 19:00 CET
Expected Duration: 60 minutes
Planned End Date and Time: January 19 2023, 20:00 CET

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.
 
January 19 2023, 20:00 CET

Dear Customer,

Planned Maintenance Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.