Support Availability
Description: We would like to inform our valued customers that we have scheduled an extended maintenance window. This maintenance is essential to enhance our services and provide you with a better experience. It concerns some changes that we are making internally.
Impact: During the maintenance window, we do not expect any downtime but some of our services may not be reachable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform.
During our scheduled maintenance period, we will remain available on our regular validation telephone line. However, if this line is temporarily unavailable, we have set up an exceptional backup phone.
Backup Phone Line (Only if Primary is Unavailable ): +32(0) 478 799 499
Thank you for your patience and support.
Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit, Carbox / Taxbox, FleetCockpit Mobile, FleetHours Web, AbsencePlanner, Performance Portal, Solid, Reporting, Customer HUB, MyTTL / WorkFlow, FleetHours (SaaS), FleetCockpit+, Document Management System, Support Availability, FleetClient, FleetHours (SaaS/AWS)
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Please contact support if you have further questions.
Our team is impacted on the following service(s):
Support Availability
German language is currently not available. Please as an alternative choose English in the phone menu.
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Service Interruption Affecting Service(s):
Support Availability
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Between 10:00 and 11:00, there will be reduced availability for our Support department.
We apologize for any inconvenience this may cause.
We will take up your inquiries as soon as possible.