Transport & Logistics Service Interruption on FleetCockpit+
Update - We are continuing to monitor for any further issues.
Currently, the problem is still affecting customers with large fleets.
A workaround is available: customers are advised to use the global filters to select specific vehicles or drivers.
Sep 15, 2025 - 08:45 CEST
Monitoring - A Fix has been implemented we are monitoring the results.

We apologize for any inconvenience this may cause.

Please contact support if you have further questions.
Sep 11, 2025 - 14:37 CEST
Identified - The issue has been identified from our side side and a fix is being implemented

We apologize for any inconvenience this may cause.

Please contact support if you have further questions.
Sep 11, 2025 - 14:07 CEST
Investigating - Our team is investigating an issue on the following service(s):
FleetCockpit+

We have identified an incident affecting the FleetCockpit+.
Users are experience slow performance or pages not displaying.
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Sep 11, 2025 - 13:45 CEST
Uptime over the past 90 days. View historical uptime.
AbsencePlanner Operational
90 days ago
100.0 % uptime
Today
Carbox / Taxbox Operational
90 days ago
100.0 % uptime
Today
Customer HUB Operational
90 days ago
100.0 % uptime
Today
Document Management System Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
99.66 % uptime
Today
FleetClient Operational
90 days ago
100.0 % uptime
Today
FleetCockpit Operational
90 days ago
100.0 % uptime
Today
FleetCockpit+ Operational
90 days ago
99.97 % uptime
Today
FleetCockpit+ Mobile Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS) Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS/AWS) Operational
90 days ago
100.0 % uptime
Today
FleetHours Web Operational
90 days ago
100.0 % uptime
Today
Fleetworks Operational
90 days ago
99.99 % uptime
Today
Trace Processing Operational
90 days ago
99.98 % uptime
Today
SOAP Integration Operational
90 days ago
100.0 % uptime
Today
MyTTL / WorkFlow Operational
90 days ago
100.0 % uptime
Today
Performance Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Solid Operational
90 days ago
100.0 % uptime
Today
Support Availability Operational
90 days ago
100.0 % uptime
Today
Video Intelligence Operational
90 days ago
100.0 % uptime
Today
App Manager (TAM) Operational
90 days ago
100.0 % uptime
Today
Shared infrastructure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025
Transport & Logistics Planned Maintenance on FleetHours (SaaS)
Completed - The scheduled maintenance has been completed.
Sep 17, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:30 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: FleetHours (SaaS)
Start Date and Time: Wednesday 17, September 2025 at 19:30
Expected Duration: 1 hour
Planned End Date and Time: Wednesday 17, September 2025 at 20:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Sep 16, 11:30 CEST
Transport & Logistics Planned Maintenance on SOLID
Completed - The scheduled maintenance has been completed.
Sep 17, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: SOLID
Start Date and Time: Wednesday 17, September 2025 at 19:00
Expected Duration: 30 minutes
Planned End Date and Time: Wednesday 17, September 2025 at 19:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Sep 17, 16:14 CEST
Sep 16, 2025

No incidents reported.

Sep 15, 2025
Transport & Logistics Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 06:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:30 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Fleetcockpit, FleetCockpit+, Fleetworks, Performance Portal, Solid
Start Date and Time: Monday 15, September 2025
Expected Duration: 60 minutes
Planned End Date and Time: Monday 15, September 2025 on 06:30.

We apologize for any inconvenience this may cause.
Please contact support if you have further questions.
Sep 11, 15:04 CEST
Sep 14, 2025
Scheduled Maintenance on App Manager and Video Intelligence
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 CEST
Scheduled - We will conduct scheduled maintenance on Sunday, September 14, 2025, from 3:00 AM to 06:00 AM CEST, affecting applications mentioned below.

Please review the service impacts outlined below and adjust your planned activities accordingly. Critical tasks should be scheduled outside this maintenance period.

Service Impact
The following services will be unavailable during maintenance:

• App Manager: full unavailability
• Video Intelligence: full unavailability (TORIS maintenance)

Service Unaffected
The following services will remain operational during maintenance:

• FleetWorks
• FleetCockpit
• FleetCockpit+
• FleetClient
• Performance Portal
• FleetHours
• Access Control
• My Trimble T&L
• Soap

Normal operations will resume automatically following maintenance completion.
Sep 1, 14:26 CEST
Sep 13, 2025

No incidents reported.

Sep 12, 2025
Transport & Logistics Planned Maintenance on AbsencePlanner
Completed - The scheduled maintenance has been completed.
Sep 12, 16:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: AbsencePlanner
Start Date and Time: Thursday 11, September 2025
Expected Duration: 30 minutes
Planned End Date and Time: Thursday 11, September 2025 on 18:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Sep 9, 12:26 CEST
Sep 11, 2025
Sep 10, 2025

No incidents reported.

Sep 9, 2025
Transport & Logistics Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 19:00 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Shared infrastructure
Start Date and Time: Tuesday 9, September 2025
Expected Duration: 1 hour
Planned End Date and Time: Tuesday 9, September 2025, 20:00

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Sep 9, 16:29 CEST
Sep 8, 2025

No incidents reported.

Sep 7, 2025
Transport & Logistics Planned Maintenance on FleetWorks
Completed - The scheduled maintenance has been completed.
Sep 7, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 07:00 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: FleetWorks
Start Date and Time: September 07, 2025, from 7:00 AM
Expected Duration: 2 hours
Planned End Date and Time: 9:00 AM

We apologize for any inconvenience this may cause.
Please contact support if you have further questions.
Sep 2, 13:29 CEST
Sep 6, 2025

No incidents reported.

Sep 5, 2025
Transport & Logistics Planned Maintenance on Performance Portal
Completed - The scheduled maintenance has been completed.
Sep 5, 18:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 16:40 CEST
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Performance Portal
Start Date and Time: Friday September 05, 2025, from 18:00
Expected Duration: 1 hour
Planned End Date and Time: 19:00

We apologize for any inconvenience this may cause.
Please contact support if you have further questions.
Sep 2, 13:34 CEST
Sep 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage