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Incidents

Last Week
Fleetworks Trace Processing SOAP Integration
July 10 2025, 09:06 CEST

Our team is investigating an issue on the following service(s):

Fleetworks


We are experiencing an issue with ETA calculation on Trips. The calculated ETA value may be outdated or not show up

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

July 10 2025, 11:07 CEST

Service Interruption Affecting Service(s): Fleetworks

The issue has been identified and a fix is being implemented

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

July 11 2025, 11:36 CEST

Service Interruption Affecting Service(s): Fleetworks

We’ve identified the root cause and our teams are actively deploying a fix. Monitoring will follow once implementation is complete.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

July 11 2025, 23:03 CEST

Service Interruption Affecting Service(s): Fleetworks

A Fix has been implemented and we are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

July 14 2025, 09:31 CEST

Service Interruption Affecting Service(s):

Fleetworks


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

July 09 2025, 10:52 CEST

Our team is investigating an issue on the following service(s):


We are currently experiencing an issue with one of our integrators, who is not transmitting data to our systems.


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

July 09 2025, 15:09 CEST

Service Interruption Affecting Service(s):

Our partner is still working on a fix for this service interruption.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

July 10 2025, 08:34 CEST

Service Interruption Affecting Service(s):

A Fix has been implemented  our partner and they are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

July 10 2025, 08:40 CEST

Service Interruption Affecting Service(s):



Our integrator has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

July 07 2025, 16:07 CEST

Our team is investigating an issue on the following service(s):


Issue related with one of our Providers and Roaming partner.

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

July 07 2025, 18:31 CEST

Service Interruption Affecting Service(s):


The Provider partner confirmed that the issue is solved from their side
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Week of 06/29/2025
FleetCockpit FleetCockpit+ Document Management System
July 03 2025, 14:42 CEST

Our team is investigating an issue on the following service(s):

All web application

Issue under investigation

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

July 03 2025, 16:34 CEST

Service Interruption Affecting Service(s):

FleetCockpit, FleetCockpit+, Document Management System


Please make sure to reload the application.
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Fleetworks Trace Processing SOAP Integration
July 01 2025, 19:00 CEST
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Fleetworks
Start Date and Time: July 01 2025, 19:00 CEST
Expected Duration: 1h
Planned End Date and Time: July 01 2025, 20:00 CEST

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
July 01 2025, 20:00 CEST

Planned Maintenance Affecting Service(s): Fleetworks

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

Fleetworks Trace Processing SOAP Integration
June 30 2025, 09:30 CEST

Our team is investigating an issue on the following service(s):

Fleetworks


Tasks not arriving on CarCube.


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

June 30 2025, 10:23 CEST

Service Interruption Affecting Service(s): Fleetworks

A Fix has been implemented and we are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

June 30 2025, 10:27 CEST

Service Interruption Affecting Service(s):

Fleetworks


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

FleetCockpit Fleetworks Trace Processing SOAP Integration
June 29 2025, 07:00 CEST
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Fleetworks, FleetCockpit
Start Date and Time: June 29 2025, 07:00 CEST
Expected Duration: 2h
Planned End Date and Time: June 29 2025, 09:00 CEST

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
June 29 2025, 09:00 CEST

Planned Maintenance Affecting Service(s): Fleetworks, FleetCockpit

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

Week of 06/15/2025
June 19 2025, 19:00 CEST
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Solid
Start Date and Time: June 19 2025, 19:00 CEST
Expected Duration: 1h
Planned End Date and Time: June 19 2025, 20:00 CEST

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
June 19 2025, 20:00 CEST

Planned Maintenance Affecting Service(s): Solid

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

June 18 2025, 19:30 CEST
Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: FleetHours (SaaS)
Start Date and Time: June 18 2025, 19:30 CEST
Expected Duration: 1h
Planned End Date and Time: June 18 2025, 20:30 CEST

We apologise for any inconvenience this may cause. Please contact support if you have further questions.
June 18 2025, 20:30 CEST

Planned Maintenance Affecting Service(s): FleetHours (SaaS)

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Please contact support if you have further questions.

June 18 2025, 11:00 CEST

Our team is investigating an issue on the following service(s):

Reporting


BI reports are currently incomplete on FleetWorks.

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

June 18 2025, 17:56 CEST

Service Interruption Affecting Service(s): Reporting

The issue has been identified and a fix is being implemented

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

June 18 2025, 18:34 CEST

Service Interruption Affecting Service(s): Reporting

A Fix has been implemented and we are monitoring the results.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

June 19 2025, 09:56 CEST

Service Interruption Affecting Service(s):

Reporting


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Calendar