IMPORTANT: Transition to Platform Science ID
Monitoring - In the coming weeks, we will gradually migrate from Trimble ID to Platform Science ID as our new authentication standard. This mandatory update replaces Trimble ID (TID).

Action Required: This will slightly change the way you log in. Please follow the migration or registration guides relevant to your user type to ensure uninterrupted access:
Full Guides & Details: https://mailchi.mp/02991a54c8dc/web-platform-update-19631505?e=bac9bed663

Localized guides are available on our Documentation Portal in Dutch, French, German, Spanish, Portuguese, Polish, and Italian.
Jan 13, 2026 - 09:41 CET
Planned Maintenance: Platform Science ID
Verifying - Verification is currently underway for the maintenance items.
Jan 12, 2026 - 20:36 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 2026 - 19:30 CET
Update - Please see our recent communication for more information:
https://mailchi.mp/02991a54c8dc/web-platform-update-19631505?e=bac9bed663
Jan 12, 2026 19:30-20:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: Platform Science ID
Start Date and Time: Monday, January 12th, 2026 at 19h30
Expected Duration: 1 hour
Planned End Date and Time: Monday, January 12th, 2026 at 20h30

We apologize for any inconvenience this may cause.
Jan 12, 2026 19:30-20:30 CET

About This Site

Hello,

Welcome to our status page, where you can get real-time information on the performance of our services.

We are committed to providing you with transparent and regular updates regarding incidents, planned maintenance, and the overall health of our systems.

For more information about how we handle your data and respect your privacy, please check out our privacy disclaimer https://www.trimbletl.com/statuspage-disclaimer/

Thank you for your trust.

Uptime over the past 90 days. View historical uptime.
AbsencePlanner Operational
90 days ago
100.0 % uptime
Today
Carbox / Taxbox Operational
90 days ago
100.0 % uptime
Today
Customer HUB Operational
90 days ago
100.0 % uptime
Today
Document Management System Operational
90 days ago
100.0 % uptime
Today
FleetClient Operational
90 days ago
100.0 % uptime
Today
XPS camscanner Operational
FleetCockpit Operational
90 days ago
100.0 % uptime
Today
FleetCockpit+ Operational
90 days ago
99.91 % uptime
Today
FleetCockpit+ Mobile Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS) Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS/AWS) Operational
90 days ago
100.0 % uptime
Today
FleetHours Web Operational
90 days ago
100.0 % uptime
Today
Fleetworks Operational
90 days ago
100.0 % uptime
Today
Trace Processing Operational
90 days ago
100.0 % uptime
Today
SOAP Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
FleetWorks web application Operational
90 days ago
100.0 % uptime
Today
MyTTL / WorkFlow Operational
90 days ago
100.0 % uptime
Today
Performance Portal Operational
90 days ago
100.0 % uptime
Today
Solid Operational
90 days ago
100.0 % uptime
Today
Support Availability Operational
90 days ago
100.0 % uptime
Today
Video Intelligence Operational
90 days ago
100.0 % uptime
Today
Managed Driver Experience Operational
90 days ago
100.0 % uptime
Today
Shared infrastructure Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
100.0 % uptime
Today
Platform Science ID Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance on AbsencePlanner Jan 19, 2026 18:00-19:00 CET

Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: AbsencePlanner
Start Date and Time: Monday, January 19th, 2026, at 18h00
Expected Duration: 1 hour
Planned End Date and Time: Monday, January 19th, 2026, at 19:00

We apologize for any inconvenience this may cause.
Posted on Jan 13, 2026 - 12:43 CET

Planned Maintenance on FleetHours (SaaS) Jan 21, 2026 19:30-20:30 CET

Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: FleetHours (SaaS)
Start Date and Time: Wednesday, January 21st, 2026 at 19h30
Expected Duration: 1 hour
Planned End Date and Time: Wednesday, January 21st, 2026 at 20h30

We apologize for any inconvenience this may cause.
Posted on Jan 13, 2026 - 14:30 CET
Jan 16, 2026

No incidents reported today.

Jan 15, 2026
Planned Maintenance on FleetHours Web and AbsencePlanner
Completed - The scheduled maintenance has been completed.
Jan 15, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 15:06 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: FleetHours Web
Start Date and Time: Thursday, January 15th, 2026 at 18h00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, January 15th, 2026 at 18h30

We apologize for any inconvenience this may cause.
Jan 13, 14:34 CET
Service Interruption: Performance issue FleetCockpit+
Resolved - Services are now operating normally, and we will continue to monitor to ensure stability.
We remain actively engaged to ensure system stability is maintained.
Jan 15, 16:06 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 15:38 CET
Identified - We are currently investigating reports of slow loading times within the FleetCockpit+ application.
Our team is working to resolve this as quickly as possible. We will provide further updates shortly

We apologize for any inconvenience this may cause.
Jan 15, 14:50 CET
Jan 14, 2026

No incidents reported.

Jan 13, 2026
Planned Maintenance on SOLID
Completed - The scheduled maintenance has been completed.
Jan 13, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the Service(s):

Affected Services: SOLID
Start Date and Time: Tuesday, January 13th, 2026, at 19h00
Expected Duration: 1 hour
Planned End Date and Time: Tuesday, January 13th, 2026, at 20:00

We apologize for any inconvenience this may cause.
Jan 13, 12:37 CET
Jan 12, 2026

Unresolved incident: Planned Maintenance: Platform Science ID.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Investigating service disruption on FleetCockpit+
Resolved - Services are now operating normally, and we will continue to monitor to ensure stability.
We remain actively engaged to ensure system stability is maintained.
Jan 9, 18:47 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 14:47 CET
Investigating - We’re currently experiencing a service disruption on FleetCockpit+

Our team is working to identify the root cause and implement a solution.

Users may encounter slow response times or intermittent errors when accessing certain pages.

We're working hard to fix the issue and will update you as soon as we have more information.

Thank you for your patience.
Jan 9, 14:41 CET
Jan 8, 2026
Planned Maintenance on AbsencePlanner and FleetHours
Completed - The scheduled maintenance has been completed.
Jan 8, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 18:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 6, 11:52 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: AbsencePlanner, FleetHours
Start Date and Time: Thursday, January 08th, 2026, at 18:00
Expected Duration: 1 hour
Planned End Date and Time: Thursday, January 08th, 2026, at 19:00

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Jan 6, 11:49 CET
Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage