IMPORTANT: Transition to Platform Science ID
Monitoring - In the coming weeks, we will gradually migrate from Trimble ID to Platform Science ID as our new authentication standard. This mandatory update replaces Trimble ID (TID).

Action Required: This will slightly change the way you log in. Please follow the migration or registration guides relevant to your user type to ensure uninterrupted access:
Full Guides & Details: https://mailchi.mp/02991a54c8dc/web-platform-update-19631505?e=bac9bed663

Localized guides are available on our Documentation Portal in Dutch, French, German, Spanish, Portuguese, Polish, and Italian.
Jan 13, 2026 - 09:41 CET

About This Site

Hello,

Welcome to our status page, where you can get real-time information on the performance of our services.

We are committed to providing you with transparent and regular updates regarding incidents, planned maintenance, and the overall health of our systems.

For more information about how we handle your data and respect your privacy, please check out our privacy disclaimer https://www.trimbletl.com/statuspage-disclaimer/

Thank you for your trust.

Uptime over the past 90 days. View historical uptime.
AbsencePlanner Operational
90 days ago
100.0 % uptime
Today
Carbox / Taxbox Operational
90 days ago
100.0 % uptime
Today
Customer HUB Operational
90 days ago
100.0 % uptime
Today
Document Management System Operational
90 days ago
100.0 % uptime
Today
FleetClient Operational
90 days ago
100.0 % uptime
Today
XPS camscanner Operational
FleetCockpit Operational
90 days ago
100.0 % uptime
Today
FleetCockpit+ Operational
90 days ago
99.91 % uptime
Today
FleetCockpit+ Mobile Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS) Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS/AWS) Operational
90 days ago
100.0 % uptime
Today
FleetHours Web Operational
90 days ago
100.0 % uptime
Today
Fleetworks Operational
90 days ago
100.0 % uptime
Today
Trace Processing Operational
90 days ago
100.0 % uptime
Today
SOAP Integration Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
FleetWorks web application Operational
90 days ago
100.0 % uptime
Today
MyTTL / WorkFlow Operational
90 days ago
100.0 % uptime
Today
Performance Portal Operational
90 days ago
100.0 % uptime
Today
Solid Operational
90 days ago
100.0 % uptime
Today
Support Availability Operational
90 days ago
100.0 % uptime
Today
Video Intelligence Operational
90 days ago
100.0 % uptime
Today
Managed Driver Experience Operational
90 days ago
100.0 % uptime
Today
Shared infrastructure Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
100.0 % uptime
Today
Platform Science ID Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 30, 2026
Investigating Performance Issues in FleetCockpit+
Resolved - Stability is restored. We are now monitoring the platform closely and have transitioned to a streamlined location display to ensure peak performance ahead of our upcoming upgrades.
Jan 30, 10:32 CET
Monitoring - To ensure optimal application stability and speed, we are temporarily simplifying how locations are displayed; as a result, you will now see the City name only, rather than the place name, until our upcoming performance optimizations are completed.
Jan 29, 08:53 CET
Update - Some customers have reported issues regarding application performance.
Following our recent update, you may notice an error in the "Current Location" column.
If you encounter this, we recommend that users clear their browser cache to ensure they are running the latest version of the platform.
We are treating this matter with the highest priority.
Thank you for your patience.
Jan 23, 12:56 CET
Update - The team is preparing an update to improve system performance and stability. This deployment is scheduled to be completed by Thursday evening.

Thank you for your patience and consideration.
We apologize for any inconvenience this may cause.
Jan 22, 16:04 CET
Identified - We are currently investigating reports of slow loading times and degraded performance within Fleet Cockpit Plus.
Our engineering teams are working to identify a permanent fix for this issue.

Recommended Workaround: To improve application responsiveness and loading speeds, we highly recommend that users apply a global filter to reduce the number of units queried at once. This workaround will significantly enhance performance while we continue to work on a long-term solution.

We apologize for the inconvenience and will provide further updates as they become available.
Jan 21, 13:54 CET
Jan 29, 2026
Planned Maintenance on SOLID
Completed - The scheduled maintenance has been completed.
Jan 29, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 19:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: SOLID
Start Date and Time: Thursday, January 29, 2026, at 19:00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, January 29, 2026, at 19:00

We apologize for any inconvenience this may cause.
Jan 29, 15:39 CET
Jan 28, 2026
Planned Maintenance on FleetCockpit+
Completed - The scheduled maintenance has been completed.
Jan 28, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Service(s): FleetCockpit+
Start Date and Time: Wednesday, January 28th, 2026, at 18:00
Expected Duration: 30 minutes
Planned End Date and Time: Wednesday, January 28th, 2026, at 18:30

Important information:

To ensure optimal application stability and speed, we are temporarily simplifying how locations are displayed; as a result, you will now see the City name only, rather than the place name, until our upcoming performance optimizations are completed.

We apologize for any inconvenience this may cause.
Jan 28, 13:50 CET
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Jan 22, 2026
Planned Maintenance on AbsencePlanner
Completed - The scheduled maintenance has been completed.
Jan 22, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Service(s): AbsencePlanner
Start Date and Time: Thursday, January 22nd, 2026, at 18:00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, January 22nd, 2026, at 18:30

Please contact support if you have further questions.
Jan 22, 16:30 CET
Planned Maintenance on FleetCockpit+
Completed - The scheduled maintenance has been completed.
Jan 22, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Service(s): FleetCockpit+
Start Date and Time: Thursday, January 22nd, 2026, at 18:00
Expected Duration: 30 minutes
Planned End Date and Time: Thursday, January 22nd, 2026, at 18:30

We apologize for any inconvenience this may cause.
Jan 22, 15:56 CET
Jan 21, 2026
Planned Maintenance on FleetHours (SaaS)
Completed - The scheduled maintenance has been completed.
Jan 21, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: FleetHours (SaaS)
Start Date and Time: Wednesday, January 21st, 2026 at 19h30
Expected Duration: 1 hour
Planned End Date and Time: Wednesday, January 21st, 2026 at 20h30

We apologize for any inconvenience this may cause.
Jan 13, 14:30 CET
Planned Maintenance: Platform Science ID
Completed - The initial transition phase to Platform Science ID is complete, and the applications are performing as expected.

The migration process remains ongoing for all users. Please continue to follow the registration guides relevant to your user type to ensure uninterrupted access:

Full Guides & Details: > https://mailchi.mp/02991a54c8dc/web-platform-update-19631505?e=bac9bed663

Thank you for your cooperation during this update.
Jan 21, 13:22 CET
Verifying - Verification is currently underway for the maintenance items.
Jan 12, 20:36 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 19:30 CET
Update - Please see our recent communication for more information:
https://mailchi.mp/02991a54c8dc/web-platform-update-19631505?e=bac9bed663
Jan 12, 17:05 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: Platform Science ID
Start Date and Time: Monday, January 12th, 2026 at 19h30
Expected Duration: 1 hour
Planned End Date and Time: Monday, January 12th, 2026 at 20h30

We apologize for any inconvenience this may cause.
Jan 9, 15:48 CET
Planned Maintenance on FleetCockpit+
Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Service(s): FleetCockpit+
Start Date and Time: Wednesday, January 21st, 2026, at 07:30
Expected Duration: 30 minutes
Planned End Date and Time: Wednesday, January 21st, 2026, at 08:00

We apologize for any inconvenience this may cause.
Jan 20, 12:21 CET
Jan 20, 2026
Planned Maintenance on SOLID
Completed - The scheduled maintenance has been completed.
Jan 20, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: SOLID
Start Date and Time: Tuesday, January 20, 2026, at 19:00
Expected Duration: 1 hour
Planned End Date and Time: Tuesday, January 20, 2026, at 20:00

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Jan 20, 14:51 CET
Planned Maintenance on AbsencePlanner and FleetHours (SaaS)
Completed - The scheduled maintenance has been completed.
Jan 20, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 12:17 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: AbsencePlanner, FleetHours (SaaS)
Start Date and Time: Tuesday, January 20, 2026, at 18:00
Expected Duration: 1 hour
Planned End Date and Time: Tuesday, January 20, 2026, at 19:00

We apologize for any inconvenience this may cause.
Jan 20, 12:14 CET
Jan 19, 2026
Planned Maintenance on AbsencePlanner
Completed - The scheduled maintenance has been completed.
Jan 19, 19:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Service(s):

Affected Services: AbsencePlanner
Start Date and Time: Monday, January 19th, 2026, at 18h00
Expected Duration: 1 hour
Planned End Date and Time: Monday, January 19th, 2026, at 19:00

We apologize for any inconvenience this may cause.
Jan 13, 12:43 CET
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

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