All Systems Operational

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Hello,

Welcome to our status page, where you can get real-time information on the performance of our services.

We are committed to providing you with transparent and regular updates regarding incidents, planned maintenance, and the overall health of our systems.

For more information about how we handle your data and respect your privacy, please check out our privacy disclaimer https://www.trimbletl.com/statuspage-disclaimer/

Thank you for your trust.

Uptime over the past 90 days. View historical uptime.
AbsencePlanner Operational
90 days ago
100.0 % uptime
Today
Carbox / Taxbox Operational
90 days ago
100.0 % uptime
Today
Customer HUB Operational
90 days ago
100.0 % uptime
Today
Document Management System Operational
90 days ago
100.0 % uptime
Today
External Operational
90 days ago
100.0 % uptime
Today
FleetClient Operational
90 days ago
100.0 % uptime
Today
FleetCockpit Operational
90 days ago
100.0 % uptime
Today
FleetCockpit+ Operational
90 days ago
100.0 % uptime
Today
FleetCockpit+ Mobile Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS) Operational
90 days ago
100.0 % uptime
Today
FleetHours (SaaS/AWS) Operational
90 days ago
100.0 % uptime
Today
FleetHours Web Operational
90 days ago
100.0 % uptime
Today
Fleetworks Operational
90 days ago
99.97 % uptime
Today
Trace Processing Operational
90 days ago
99.95 % uptime
Today
SOAP Integration Operational
90 days ago
100.0 % uptime
Today
MyTTL / WorkFlow Operational
90 days ago
100.0 % uptime
Today
Performance Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Solid Operational
90 days ago
100.0 % uptime
Today
Support Availability Operational
90 days ago
100.0 % uptime
Today
Video Intelligence Operational
90 days ago
100.0 % uptime
Today
App Manager (TAM) Operational
90 days ago
100.0 % uptime
Today
Shared infrastructure Operational
90 days ago
100.0 % uptime
Today
XPS camscanner Operational
Cloud Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 2, 2025
Transport & Logistics Planned Maintenance on FleetHours Web
Completed - The scheduled maintenance has been completed.
Dec 2, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):
FleetHours Web

Affected Services: Tuesday 2nd December, 2025
Start Date and Time: Tuesday 2nd December, 2025 at 18:00
Expected Duration: 30 minutes
Planned End Date and Time: Tuesday 2nd December, 2025 at 18:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Dec 2, 11:38 CET
Dec 1, 2025
Investigating service disruption: Fleetworks /FleetCockpit Application Login Issues
Resolved - This incident has been resolved.
Dec 1, 12:11 CET
Monitoring - We are pleased to confirm that the issues affecting application login failures and unexpected logouts have been identified and resolved.
Full stability for user sessions and the login process has been restored.

Important Connection Advisory:
Please be advised to use our Customer Hub to connect to our applications: https://portal.trimbletl.com
Adjust any bookmarks you may have in your browser and point them to https://portal.trimbletl.com in stead.

We apologize for any inconvenience this may cause.

Please contact support if you have further questions.
Dec 1, 12:08 CET
Investigating - We are currently investigating two related issues affecting FleetWors/Fleetcockpit applications:

Login Failures (Fleetworks/Fleetcockpit): Users may experience difficulties logging into the application, potentially receiving an error message such as "Operation could not be processed."

Unexpected Logouts (Fleetcockpit): Users who successfully log in may be unexpectedly logged out (session instability) while using the Fleetcockpit application.

We're working hard to fix the issue and will update you as soon as we have more information.

Thank you for your patience.
Dec 1, 10:56 CET
Nov 30, 2025
Transport & Logistics Planned Maintenance on FleetWorks and FleetCockpit
Completed - The scheduled maintenance has been completed.
Nov 30, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: FleetWorks and FleetCockpit
Start Date and Time: Sunday 30 November, 2025 at 07:00 AM
Expected Duration: 60 minutes
Planned End Date and Time: Sunday 30 November, 2025 at 09:00 AM

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Nov 28, 15:19 CET
Nov 29, 2025

No incidents reported.

Nov 28, 2025
Transport & Logistics Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 05:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: FleetCockpit+
Start Date and Time: 2025-11-28 05:30 AM CET
Expected Duration: 30 minutes
Planned End Date and Time: 2025-11-28 06:00 AM CET

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Nov 27, 13:56 CET
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Transport & Logistics Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 18:00 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: AbsencePlanner
Start Date and Time: 2025-11-25 18:00
Expected Duration: 30 minutes
Planned End Date and Time: 2025-11-25 18:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Nov 25, 16:14 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Issue with CamScan App Availability on Google Play Store
Resolved - The rollout of FleetXPS app version 3.27.6 is completed.
All policies have been successfully updated to integrate the new XPS Media app, ensuring full service continuity and improved stability.

Thank you for your patience and support.
Nov 21, 09:49 CET
Monitoring - We are actively progressing with the FleetXPS app rollout required for service continuity.
We continue to monitor the deployment and performance closely.
Thank you for your continued patience.
Nov 20, 16:02 CET
Update - We have made significant progress in ensuring service continuity.

We are pleased to announce the creation of the XPS Media app. This new application is replacing the XPS Camscanner app.
The XPS Media app is built on newer, more robust technology for improved performance, while providing all the same features you currently rely on.

We are currently rolling out FleetXPS app version 3.27.6.0. This update is necessary to integrate and use the new XPS Media app.
The new XPS Media app will be automatically added to the default policy.

Instructions to manually add the new XPS Media app to custom policies have been provided directly to Managed Driver Experience admin users.
Thank you for your continued patience and support.
Nov 13, 11:19 CET
Update - We are still waiting for Google to lift the suspension of the XPS CamScan app.
In the meantime, we are exploring alternatives to ensure service continuity.

Thank you for your patience and understanding.
Nov 6, 15:46 CET
Update - We’re closely following up with Google regarding the CamScan app’s status on the Play Store. The process is ongoing, and we’ll share further updates once Google’s action is completed.
Nov 3, 17:11 CET
Identified - Following our investigation, we are currently waiting for Google to take action to make the CamScan app available in the Play Store again.
Oct 30, 19:27 CET
Investigating - We are currently investigating an issue where our CamScan app is temporarily unavailable for new downloads or updates from the Google Play Store.

This issue was identified on October 29, 2025. Our team has confirmed the app was removed, which we are actively working to resolve.

Immediate Actions for Users & Administrators

For All Existing Users (BYOD and TAM)

- DO NOT UNINSTALL THE APP: If you have the CamScan app currently installed on your device, please do not remove or uninstall it. You can continue to use the app as normal.
- REINSTALLS: If you uninstall the app, you will not be able to reinstall it from the Google Play Store until this issue is resolved.

For IT Administrators & Technical Users

- DO NOT REPROVISION: Please do not attempt to manually install the app using ADB (Android Debug Bridge) or any other sideloading method. This is unsupported and may cause conflicts with the future resolution.
- PAUSE NEW DEPLOYMENTS: We recommend pausing any new device rollouts or provisioning workflows that depend on installing CamScan from the Google Play Store
Oct 29, 15:23 CET
Nov 20, 2025
Transport & Logistics Planned Maintenance on FleetCockpit+
Completed - The scheduled maintenance has been completed.
Nov 20, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s): FleetCockpit+

Affected Services: FleetCockpit+
Start Date and Time: Thursday November 20th, 2025 at 06:30
Expected Duration: 1 hour
Planned End Date and Time: Thursday November 20th, 2025 at 07:30

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Nov 18, 11:36 CET
Nov 19, 2025
Transport & Logistics Planned Maintenance: Cloud Platform
Completed - The scheduled maintenance has been completed.
Nov 19, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:30 CET
Scheduled - Please be notified about the following Planned Maintenance of the following Transport & Logistics Service(s):

Affected Services: Cloud Platform Upgrade service EKS
Start Date and Time: Wednesday November 19th, 2025 at 18:30
Expected Duration: 30 min
Planned End Date and Time: Thursday November 19th, 2025 at 19:00

We apologize for any inconvenience this may cause. Please contact support if you have further questions.
Nov 19, 17:00 CET
Nov 18, 2025

No incidents reported.

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