Transport & Logistics Service Interruption on FleetHours (SaaS) Service(s)

Incident
July 19 2024, 12:50 CEST

Transport & Logistics Service Interruption on FleetHours (SaaS) Service(s)

Status: closed
Start: July 19 2024, 08:00 CEST
End: July 19 2024, 12:50 CEST
Duration: 4 hours 50 minutes
Affected Components:
FleetHours (SaaS)
Update

July 19 2024, 08:00 CEST

July 19 2024, 08:00 CEST

Our team is investigating an issue on the following service(s):

FleetHours (SaaS)


The service is currently unavailable.

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Update

July 19 2024, 08:20 CEST

July 19 2024, 08:20 CEST

Service Interruption Affecting Service(s): FleetHours (SaaS)

The issue has been identified

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

Update

July 19 2024, 09:30 CEST

July 19 2024, 09:30 CEST

Service Interruption Affecting Service(s): FleetHours (SaaS)

Outages are experienced on multiple Windows machines globally, caused by a third party supplier. A solution to the issue is currently being rolled out.

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

Update

July 19 2024, 10:30 CEST

July 19 2024, 10:30 CEST

Service Interruption Affecting Service(s): FleetHours (SaaS)

A fix is still being implemented

We apologise for any inconvenience this may cause.

Please contact support if you have further questions.

Resolved

July 19 2024, 12:50 CEST

July 19 2024, 12:50 CEST

Service Interruption Affecting Service(s):

FleetHours (SaaS)


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.