Transport & Logistics Service Interruption on AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid Service(s)

Incident

November 24 2022, 18:18 CET

Transport & Logistics Service Interruption on AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid Service(s)

Status: closed

Start: November 24 2022, 18:11 CET

End: November 24 2022, 18:18 CET

Duration: 6 minutes

Affected Components:

AbsencePlanner FleetCockpit FleetCockpit Mobile Fleetworks Performance Portal MyTTL / WorkFlow Carbox / Taxbox FleetHours Web Customer HUB Reporting Solid Trace Processing SOAP Integration

Update

November 24 2022, 18:11 CET

Dear Customer,

Our team is investigating an issue on the following service(s):

AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid

We sincerely apologise for the service interruption and will provide further updates as soon as possible.

Resolved

November 24 2022, 18:18 CET

Dear Customer,

Service Interruption Affecting Service(s): AbsencePlanner, FleetCockpit, Fleetcockpit Mobile, Fleetworks, Performance Portal, Workflow, Carbox / Taxbox, Fleethours, Customer HUB, Reporting, DataDog, Solid

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.